Privacy Policy

Last updated: November 25th, 2024

At Mizanic, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

If you have any questions or need more information about our Privacy Policy, please contact us.

Information We Collect

We collect information in two main ways:

1. Information You Voluntarily Provide

This includes details you give us directly:

  • Contact Information: Such as your name, email address, and other contact details when you reach out to us.
  • Communications: Any messages or inquiries you send through our contact forms or support channels.

2. Information We Collect Automatically

When you use our services, we automatically collect certain data:

  • Usage Data: Information about how you interact with our website, including pages you visit, time spent, and your navigation patterns.
  • Device Information: Details about the device you use, such as browser type, operating system, and IP address.
  • Performance Data: Technical logs and diagnostic information to help us identify and fix issues, ensuring our services run smoothly.

How We Use Your Information

We use the information we collect to:

  • Provide and continuously improve our educational services and platform.
  • Manage your account and track your learning progress.
  • Send important updates, notifications, and other relevant communications.
  • Analyze usage patterns to enhance and personalize your user experience.
  • Maintain the security of our platform and prevent fraudulent activities.

How We Share Your Information

We only share your information under specific circumstances:

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our platform and delivering services (e.g., hosting, analytics).
  • Legal Requirements: When legally required to do so, or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: When you explicitly give us permission to share your information for a specific purpose.

Your Privacy Rights

You have certain rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete information we have.
  • Deletion: You can request the deletion of your account and personal data, subject to legal obligations.
  • Opt-Out: You can opt out of receiving non-essential communications from us.

To exercise any of these rights, please contact us.

Data Security

We implement a variety of industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, and strict access controls. While we strive for maximum security, please be aware that no online service can guarantee 100% security.

Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill the purposes outlined in this policy, or as required by law. You can request the deletion of your account and data at any time.

Cookies and Analytics

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings.
  • Analyze website performance and traffic.
  • Enhance and personalize your overall user experience.

You have the ability to manage your cookie preferences through your browser settings. Please note that certain essential cookies are necessary for the basic functionality of our website and cannot be disabled.

Children’s Privacy

Our services are designed for users who are 13 years of age or older. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with their personal information, please contact us immediately so we can take appropriate action.

Third-Party Services

We may utilize third-party services for various functionalities, such as analytics, payment processing, or content delivery. These third-party providers have their own privacy policies, and we encourage you to review them to understand their practices.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and revising the “Last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us.